8 Solutions to Fix ERR_NAME_NOT_RESOLVED on Chrome


Off late, this error code has been appearing when opening some web pages or watching live broadcasts. This makes it impossible to connect to the target website. These are some of the methods you can use to solve the issue.

What is the error message “err_name_not_resolved”?

At times, you can get the issue, “err_name_not_resolved” while trying to browse a website. This error often occurs when Google Chrome cannot find the IP address that matches the website domain name you entered.

It may be that the DNS server cannot resolve the IP address of the domain name. This issue can frustrate you. However, these are some methods you can use to solve the issue.

1: Restart the router device

Restart the router device

If you are using a WiFi router, you can restart it to boost your internet connection. This can be one of the reasons why the error “err_name_not_resolved” is showing.

Also, if you use a subscription, ensure it is still active – when your internet connection is disabled it can cause a lot of issues. Most routers normally have a dashboard, you can either disable it from your computer device using the specific router's specific IP address or switch off from the main power supply. After you are done, try to check whether your browser has started working again.

2: Delete browsing data, cookies, and cache

In this, you will need to delete all your browsing data, cookies, and cache.

Step 1: First, open your Google Chrome website, click on the menu icon.

Step 2: On the menu bar, click on “more tools”, then “clear browsing data”. You will be redirected to a new page.

click on more tools

Step 3: From there you can delete the history, cache, and cookies.

delete the history

Step 4: Check the right options and click “clear data” and wait for the process to end.

Step 5: Now restart your Chrome browser and check whether the error still appears. Additionally, restart your computer device.

3: Flush the DNS cache

The other option is to flush the DNS cache. You will need to use the command prompt panel.

Step 1: Click on the Windows + R button to open the run dialog box.

Step 2: Write CMD on the run dialog box.

Write CMD

Step 3: Write the first command: Ipconfig/flushdns and press Enter

Ipconfig flushdns


Step 4: After you are done, write the next command: Ipconfig/renew, and press enter.

Ipconfig renew

Step 5: After you are done, input the command: Ipconfig/registerdns and press enter.

Ipconfig registerdns

Step 6: After you are done, input the command: NetSH Winsock and press enter.

NetSH Winsock

Step 7:After you are done, restart your computer to see whether your browser will work well.

4: Change DNS server

In this method, you will need to change the DNS server settings.

Step 1: Click the Windows + S button and search for the control panel.

Click the Windows + S button

Step 2: Click “networking and sharing” options,  then on the left menu bar, click “change adapter settings”.

networking and sharing

Step 3: Right-click on the specific network you are using then on the drop-down, choose “properties”.


Step 4: Click on the protocols each at a time then click configure. You can then change the settings to respectively:

Set the preferred DNS to and the standby DNS to, and click “OK”.

Step 5: Remember to save the settings and see whether there will be a change.

5: Disable chrome preload page setting.

Chrome browser normally predicts your browsing behavior to open the webpage faster. However, you will need to disable the preload option in the settings.

Step 1: Open your Chrome browser, click on the more button.click on the more

Step 2: On the drop-down menu click on “settings”.


Step 3: On the left menu bar, click on “Privacy and security”. Then select cookies and other site data.

Privacy and security

Step 4: Scroll down and disable the “preload pages for faster browsing and searching” option.

preload pages for faster browsing and searching

This will help to disable Chrome preload pages.

6: Turn off the security software

In this method, you will need to temporarily exit or uninstall the security software installed on your computer. In this case, you can turn off Windows Defender and Windows Firewall.

Step 1: Click the Windows + S button.

Click the Windows

Step 2: Search for the control panel and choose “Windows defender”.

Windows defender

Step 3: Go to settings and uncheck the “turn on real-time protection, recommended”. This will disable Windows defender. Additionally, remember to save the changes.

turn on real-time protection, recommended

Step 4: You can also disable the Windows firewall.

disable the Windows firewall

Step 5: On the left menubar, click on “Turn Windows Firewall on or off”.

Turn Windows Firewall on or off

Step 6: Disable it by clicking on “turn off Windows Firewall (not recommended.)” Remember to click OK.

turn off Windows Firewall

Step 7: Restart your computer and check whether the error still appears on your browser. If it doesn’t return the initial settings.

7: Virus Scanning

Trojan horse viruses may hijack your computer easily. This will make the hacker’s website to load when you open the specifically intended webpage.In this, you will need to run a full scan on Windows defender.

Step 1: Click on the Windows button + S. Search for the control panel in the search bar.

Step 2: Click on Windows Defender

Click on Windows Defender

Step 3: A dialog box will appear. For more effectiveness, first, update definitions if it is out of date, then choose the full option, then click “scan now”.

update definitions if it is out of date, then choose the full option

Step 4:Once that’s done, restart your computer to see whether your browser has started working well.

8: Check whether the website is functioning normally

If the target website you are visiting is down, there is no way it will return information. You can enter the target website address in the command prompt panel to test. You can use the ping command to check.

Nslookup freepctech.com – what does nslookup mean?

Step 1: Click on The Windows + R buttons to open the run command.

Click on The Windows + R buttons

Step 2: Type cmd, then click Ok. On the command prompt, search by writing ping then the respective website. For example, ping freepctech.com

Type cmd, then click Ok

Step 3: Remember not to write www at the start of the website address.

Step 4: If you see the lines that begin with reply from … then the site is up, if it ain't working, you will get an error, “request timed out”.

Make your browser start functioning normally

browser start functioning normally

These methods can help to solve the issue and help your browser to start functioning normally. However, you need to be conscious of the changes that you make so that you can revert them easily if the method doesn't work.

However, these solutions will solve the issue properly.

Leave a Reply

Your email address will not be published. Required fields are marked *