If you market your brand on Facebook and face tens of thousands of FB messages, you may not have time to reply to them one by one. Maybe Facebook Messenger Chatbots can help you solve this problem.
There are over 1.3 billion monthly active users on Facebook, which is a piece of cake that any company or person doing online social platform marketing can't give up. Well, as much as you would like to take advantage of the online population using Facebook, doing so isn't a walk in the park.
You have to send messages regularly and respond to numerous texts from potential customers of the products that you're marketing. Sometimes messages can overwhelm you, or you may be busy with other tasks and have no time to respond to people that chat with you on the FB platform. In such instances, Facebook Messenger Chatbots come in handy.
What is Facebook Messenger Chatbot?
Facebook Chatbots automatically chat with real users naturally, just like natural persons. When users send you inquiries through Facebook, Chatbots can quickly solve customer problems on your behalf.
As a business owner, you can develop it yourself, but the cost is too high. If you are just a small business or an individual, it is recommended that you buy a Facebook Chatbot to use when marketing your business.
The following are some reputable Facebook Messenger Chatbots that you should consider.
1. MobileMonkey
This is a powerful assistant for processing Facebook messenger automatically. Compared with traditional email replies, the efficiency of MobileMonkey has dramatically improved, and you do not have to do everything manually.
MobileMonkey's ability to quickly reply to messages will have a positive impact on your business. The good thing about this Chatbot is that it supports other social media platforms such as Instagram and Webchat.
Additionally, the tool is safe, and you enjoy top-notch 24/7 customer support.
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2. Chatfuel
This tool provides “The easiest way to create a no-code Chatbot for your business.” Chatfuel enables you to automate marketing, generate leads and give your business more exposure. Here you don’t just buy a Chatbot, but you build one for yourself.
You use Chatfuel drag-and-drop builder to create your customized Facebook Messenger Chatbot. There is nothing to worry about when using this tool because it's secure and trusted by the world's largest brands. Most importantly, Chatfuel has affordable rates and excellent 24/7 customer support.
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3. ManyChat
Are you looking for a Chatbot that will enable you to communicate with your customers instantly on Facebook? Then you’re in the right place because ManyChat is all you need. This tool automates your communication and interaction with customers, thus making your work easier.
You can also use ManyChat to automate Instagram direct conversation messages. That way, you can easily engage prospects, get more leads and drive sales. Over 1 million customers trust ManyChat, and you can be part of the happy users.
The good thing about ManyChat is that you can use it to connect all the tools that you already use for your business.
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4. Flow XO
You can use Flow XO to create your customized Chatbot even if you don’t have coding skills. This Chatbot comes with powerful tools that you can use to communicate with your customers across various social media platforms, applications, and sites.
The good thing with Flow XO is that it comes with a free trial option that you can use to test the efficiency of tools before paying for your subscription. Just sign up for an account with Flow XO and start using their free option.
You can later upgrade to a paid option as your business grows. Users of this platform also enjoy excellent 24/7 customer support.
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5. Chatteron
You can use the Chatteron platform to create Chatbots for your business within minutes, even if you aren’t an IT guru. This tool comes with over 20 predefined bots that you can choose from if you want to create an original Chatbot for your business.
Although Chatteron is not as popular as other bots, it comes in handy when creating Facebook Messenger Chatbot.
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6. LivePerson
This is a leading conversational Chatbot that you can use to change how you interact with your customers on the Facebook platform. LivePerson is artificial intelligence-powered and makes it easy to connect and respond to customers where they are already are.
Some of the basic tasks you can perform with LivePerson include web messaging, app messaging, email messaging, social messaging, voice messaging, and third-party messaging. Consequently, the tool helps you get results that matter to your business. They include improved customer supports, enhanced marketing, and increased sales, among others.
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7. Surveybot
Are you looking for a Chatbot that can help you conduct an online survey on your audience in your favorite messenger app? Then relax because Surveybot is all you need. This Chatbot enables you to create your free Facebook survey.
You can use the bot to collect answers from customers using Facebook Messenger and analyze the responses. Surveybot works efficiently with Facebook Workplace and Messenger app, and you can automate all your communication on the two platforms.
The good thing with Surveybot is that its rates are pock-friendly, and you can downgrade or upgrade your plan anytime you wish.
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8. Kustomer
You can never go wrong using Kustomer to improve customer services in your business. This Chatbot is a top-rated CRM tool that can help you to deliver high-quality customer services on messaging apps, chats, phones, or email. The good thing with Kustomer is that it offers AI Chatbots and requires no codes.
Additionally, the tool is easy to use, thus suitable for beginners and small business owners. Here you have the opportunity to connect with more people in more places so that you can take your business to greater heights. For those who would like to learn more about Kustomer, you can request a live, personalized demo.
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9. The Bot Platform
It’s now easy to have a better employee and customer experience with the Bot platform. This is an easy-to-use tool for Facebook communication and Microsoft teams. You don't have to worry about your online safety when using the bot platform because it's reliable, trusted, and secure.
The tool also comes with top-notch customer support to help you use their services. Some of the business activities that you can conduct using The Bot Platform include conducting surveys, employee recognition, automating FAQs, and crowdsourcing ideas, among others.
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10. Botsify
This premium Chatbot can change how you communicate and interact with your customers on the Facebook platform and other online platforms. Botsify provides unified chat automation that enables you to enhance your business communication.
The good thing with this Chatbot is that it comes with a free trial option, and you can book a demo. Many popular global brands trust Botsify, and you can be part of satisfied users. Other superior features of this Chatbot include a faster response rate, dedicated Chatbot manager, better customer retention, and more qualified leads.
Most importantly, Botsify is a safe Chatbot, and you don’t have to worry about online safety or your Facebook account when using it.
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Conclusion
Facebook is no doubt one of the leading social media platforms that you can use for marketing your brand. However, you need the help of Facebook Messenger Chatbots to communicate and interact with potential customers online.
That way, it becomes easy to respond to customer messages, conduct surveys, and grow the brand. You need to choose your favorite Facebook Messenger Chatbot that meets your business needs from those listed above. It’s good to start with the most affordable Chatbots if you’re a beginner or working on a limited budget.
However, you should note that the use of Chatbots doesn't mean that you stop your real-person engagement on Facebook altogether.
