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FAQs - Frequently Asked Questions
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Contacts
| I often see people
desperate and seeking answers to a PC computer problem,
frantic for help. The first thing they begin to do
is look up every email address on the site and send
messages.
That
does not work for us.
The staff here at Free PC Tech
receives hundreds of emails a day. We cannot
possibly provide one to one assistance to everyone.
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So, how do you
find the help you need, after all every possible problem
has been solved here at one time or another. We do
have the source for your answers. It is all
available on this site.
Above you see four key options to
start you off here at Free PC Tech. Read
each of these carefully, take your time to investigate
with each item... and you will find your answer.
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The Free PC Tech web site
contains over 200 pages, filled with all the information you
need to solve your computer problems... and we are adding
new pages every day.
Using the search button found on
the top of every page go to our web site search engine page.
This is a powerful search engine that will search all the pages
on this site for any word or phrase that describes your
problem. Just click on the Search button above to
begin.
If your search comes back with
too many pages listed, try adding additional words to refine
your search.
Over the years we have written
dozens of articles containing Frequently Asked Questions or
FAQs. We have all of these online in the FAQ area.
These FAQs cover a myriad of topics and can help you out
quickly.
Just click on the FAQ button
found at the top of every page.
Our mailing lists have been in
service for nearly a decade, but we have the archives for the
last three years online for active browsing. What does
this mean to you?
All the questions asked and
answered during this time are available for you to search for
answer to your questions.
Once again, this is a powerful
tool capable of searching through the over 100,000 messages
currently in our archives. Just calmly follow the
instructions and use keywords to search the archives. The
archives are for our mailing lists PCBUILD and PCSOFT.
PCBUILD mailing list is strictly
about hardware issues, including operating systems such as
Windows95/98.
PCSOFT mailing list is strictly
about software application issues and also includes operating
systems.
The access to each set of
archives is on the main page for each mailing list. But,
to get you started, you can click on the appropriate archive
link below:
PCBUILD's
hardware archives
PCSOFT's
software archives
Our mailing lists PCBUILD and
PCSOFT are the crown jewels of The NOSPIN Group. These are
not newsletter mailing lists, rather open discussion forums in
which you can ask your question(s) and receive answers from some
of the most knowledgeable people in the PC computer industry.
These forums each have over 1,500 subscribers and over 40% are
professionals in the PC industry.
Be sure to read our web page
about how our mailing lists function before subscribing:
All about our Mailing Lists
Remember a few basics, these are
real mailing lists and you will receive from 10 to 100 emails a
day generated by the other members of the lists. When you
send in a question to be posted, it must be reviewed by a
Moderator to insure is meets our standards of NO
SPAM and NO NASTY REMARKS.
There are other restrictions and you can read about them on the
site link.
These are the address to send
questions to the mailing lists:
PCBUILD:
pcbuild@listserv.icors.org
PCSOFT:
pcsoft@listserv.icors.org
PCBUILD's web page - hardware only
PCSOFT's web page - software applications only
Okay, you are stuck trying to
figure out how to use our services, have a question on where to
find something or who to use our services, then send an email
to:
Help@nospin.com
NOTE: HELP@nospin.com
is not the proper email address to request help with your person
PC problems and only exists if you have problems using our
services.
If you have comments you would
like to share with our staff, use can use our online form to
submit the at:
Comments web page
For other email addresses to
contact us, they are listed on the Contact's web page at:
Contacts web page
I hope this is enough information
to get you started and enjoy using our services.
Remember one important thing, we
never charge for any service you find on this site... we
do not hit you with advertising, we do not sell your email
address. The NOSPIN Group is a privately funded
non-profit foundation providing Free PC Tech free of charge.
We do reserve the right to
refuse service to anyone, at any time and for no reason.
Use of this site and our services is a privilege and not a
right.
So, be respectful when
requesting aid of The NOSPIN Group. We are pleased to
help, but we do not accept problems from anyone's thoughtless
child.
Bob Wright
Owner and Founder
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