Shopping has never been easier, thanks to Amazon. But a lost Amazon delivery may be a big pain. And as the popularity of online shopping rises, so does your chance of falling victim to package theft.
According to statistics, the Chinese freight market grew to 54.4 million yuan. But with such a big industry, the chances of errors also proportionally increase.
Here's everything you need to know about package tracking and finding a lost box. It will help you make a claim, get your money back, and more. This info helps if your Amazon shipment is missing or you think it was stolen.
For your information, frequent internet consumers should also be aware of how to request a refund for anything and what happens to undelivered mail without a return address.
How to Track Missing Package?
You can discover more information on Amazon under “Your Orders” to assist you in locating a stolen or missing shipment that shows up on your account as delivered. He advises doing the following things:
Verify The Shipment Address Again:
It's possible that the delivery was sent to another address listed on your Amazon account. Therefore verify the address and see if it’s right
Check for Attempts at Delivery
If you specified that a signature would be required upon delivery and no one was home, the box might have been moved to a nearby site for pickup.
Review Delivery Image
Sometimes, Amazon delivery drivers will put the product in a difficult-to-find spot.
It's time to report the missing package to Amazon if you still can't find it. For more instructions, scroll down to the section “How to report a missing package from a third-party seller on Amazon.”
How to Report Amazon Missing Package?
If your Amazon package hasn't arrived, you should submit a claim for a refund with Amazon. But first, Weisman advises contacting the third-party seller directly to report the problem. Before registering a claim online, Amazon needs customers to get in touch with the seller.
Here's how to notify a third-party vendor about missing packages:
- Log into Amazon, and then select “Your Orders.”
- On the menu bar at the top of the screen, select the “Amazon Pay” tab.
- Choose “Details” next to the item that was lost or stolen.
- Choose “Where's my stuff?” from the suggested issues to the report list.
When you haven't received your items, Amazon will automatically message the seller explaining this. If the seller needs additional information, you can edit the message to include it.
- Select the “Send to merchant” button in yellow.
- The seller will typically look into the missing package or send a replacement. However, you can file a claim with Amazon if the seller doesn't respond to your message within 24 hours.
- While you sort out this situation, if the package contains a gift, look through this list of last-minute gifts that will arrive in time for the big day.
Final Thoughts
Amazon parcels reach customers quickly. However, the delivery time and experience depend on the seller. Therefore, you should check their reputation before ordering. There’s an order number that you can use to track parcels.
You can also contact customer support if you have problems. Don't wait too long- or your parcels will get lost. Amazon is easily accessible, so start today and find parcels. Check the expert advice online if you need more assistance.