Nintendo Switch was released in 2017, and since then, it has been a game-changing console. Joy-Con controllers (one of its advanced features) provide exclusive ways to play games. However, the Joy-Con controllers occasionally experience connection issues, resulting in error messages such as “Joy-Con not connected to Switch.”
The error message can irritate gamers who are glued to their chairs and want to play their favorite games. This article will examine familiar solutions for the “Joy-Con is not connected to Switch” problem. But first,
There are different ways to fix the error message on the Nintendo switch. Here is a detailed discussion of the possible methods to correct “Nintendo Joy-Con not connected”.
1: Restart the Switch Console
Restarting the Nintendo Switch console is one of the simplest ways to resolve the Joy-Con connection issue hence removing any temporary glitches. Below are the steps to follow;
Step 1: The Nintendo Switch console's top edge has a power button; press and hold it.
Step 2: A menu will pop up on the screen.
Step 3: Select Power Options by tapping the touch screen, using the Joy-Con controllers, or pressing the volume buttons.
Step 4: Choose Restart from the menu by tapping the touch screen, using the Joy-Con controllers, or pressing the volume buttons.
Step 5: Please wait for the console to restart; it should take only a few seconds.
Once it has restarted, reconnect the Joy-Con controllers to see if the issue is resolved.
2: Charge the Joy-Con Controllers
The Joy-Con controllers might only connect to the Nintendo Switch if they are high on battery. Follow these actions to resolve this problem.
Step 1: Attach the Nintendo Switch console to the dock or connect the AC adapter directly to the console.
Step 2: Slide the Joy-Con controllers onto the console's side, ensuring they click into place.
Step 3: The Joy-Con controllers will automatically begin charging while attached to the console.
Step 4: If you prefer to charge the Joy-Con controllers separately, you can purchase the Joy-Con Charging Grip or the Joy-Con Charging Dock, both sold separately.
Step 5: To check the battery level of the Joy-Con controllers, you can navigate to the Home Menu of the Nintendo Switch console and select “Controllers.”.
Once the Joy-Con controllers are fully charged, you can detach them from the console and try reconnecting them wirelessly to see if the connection issue is resolved.
3: Update the Nintendo Switch Software
The Nintendo Switch console's outdated software can sometimes cause the Joy-Con connection issue. Check for any available updates and download them to resolve this issue. To update the software on the Nintendo Switch;
Step 1: Make sure there is internet and your Nintendo Switch console is connected.
Step 2: Navigate to the Home Menu, and select the System Settings icon, represented by a gear icon.
Step 3: Scroll downwards and from the list, select System.
Step 4: Select System Update to check for any available updates for the console.
Step 5: Select Update to begin the process if an update is available. The console will download and install the update automatically.
Step 6: The console will restart automatically once the update is complete.
Updating the Nintendo Switch software can often resolve issues with the console. If the problem persists after updating the software, you may need to try other troubleshooting methods or contact Nintendo customer support for further assistance.
4: Check for Interference
The Joy-Con controllers use Bluetooth to connect to the Nintendo Switch console. Sometimes, other Bluetooth devices around can cause interference and prevent the Joy-Con controllers from connecting to the console. To fix this issue;
- Move electronic devices away from the Nintendo Switch console, including wireless routers, Bluetooth, and other wireless devices.
- Ensure no obstacles or walls exist between the Joy-Con controllers and the console.
- Turn off any other wireless devices in the room to eliminate potential sources of interference.
- Hold the Joy-Con controllers closer to the console and see if the connection issue improves. If it does, then the problem may have been caused by interference.
- Try connecting the Joy-Con controllers to another Nintendo Switch console to see if the problem persists. If the issue does not occur on another console, the problem may be with the original console.
- If the problem continues, contact Nintendo customer service for more help.
Checking for interference eliminates potential sources of wireless signal disruption and improves the connection between the Nintendo Switch console and the Joy-Con controllers. If interference is the problem, you can return the electronic devices to their original positions but keep them away from the console to prevent further interference.
5: Contact Nintendo Support
If none of the above solutions works, it might be time to contact Nintendo Support for assistance. Nintendo offers customer support services through its website, email, phone, and social media channels. You can also visit a Nintendo Service Center to get your Joy-Con controllers repaired or replaced.
Step 1: Visit the Nintendo Support website.
Step 2: Navigate to the bottom and click Contact Us.
Step 3: Choose Nintendo Switch from the list of products.
Step 4: Select the issue that best matches the problem you are experiencing with the Joy-Con controllers.
Step 5: Follow the instructions to troubleshoot the issue further, or contact Nintendo customer support for further assistance.
Step 6: If you need to contact customer support, you can choose between chat or phone support, depending on your preference.
Step 7: Provide the customer support representative with information about the problem you are experiencing and the troubleshooting steps you have already taken.
Step 8: Follow any additional instructions the customer support representative provided to resolve the issue.
By contacting Nintendo customer support, you can get personalized assistance from a knowledgeable representative who can help you troubleshoot and resolve the issue with your Joy-Con controllers.
The Nintendo Joy-Con controllers are essential to the Nintendo Switch gaming experience. However, connection issues can be frustrating for gamers. The abovementioned solutions can help fix the “Joy-Con not connected to Switch” issue. Try these solutions one by one, and if the problem persists, it is essential to contact Nintendo customer support, who can provide further guidance on the issue.